Help Centre — 111bey
111bey Frequently Asked Questions
Everything Bangladeshi players need to know about registering, depositing via bKash and Nagad, withdrawing BDT, cricket betting, slots, bonuses, and staying safe on 111bey.
This FAQ covers the most common questions asked by 111bey players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi. Whether you are setting up your account for the first time, trying to understand how bKash withdrawals work, or looking for information about responsible gaming tools, you will find a clear, direct answer below. If your question is not covered here, contact our support team at [email protected].
Account & Registration
Creating an account on 111bey takes less than two minutes. Visit 111bey.app, tap the 111bey Login button, and follow the registration steps by entering your mobile number, choosing a password, and confirming your details. Once registered, you can deposit via bKash, Nagad, or Rocket and start playing immediately.
The minimum age to register and play on 111bey is 21 years old. This applies to all players in Bangladesh without exception. We verify player age during the KYC process, and any account found to belong to someone under 21 is closed immediately and all associated transactions are voided.
To verify your 111bey account, log in and navigate to the Account Verification section. Upload a clear photo of your National Identity Card (NID) or passport along with a selfie holding the document. Our team reviews submissions within 24 hours on business days. Verified accounts unlock full withdrawal access and higher deposit limits.
If you have forgotten your 111bey password, tap the 'Forgot Password' link on the login page and enter your registered mobile number. You will receive a one-time code via SMS. Enter the code, then set a new strong password. If you do not receive the SMS within five minutes, contact [email protected] for manual assistance.
No — 111bey strictly allows one account per person. Creating multiple accounts is a violation of our Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any winnings. If you have lost access to your original account, contact [email protected] to recover it rather than registering again.
To permanently close your 111bey account, email [email protected] from your registered contact with the subject line 'Account Closure Request'. Our team will process the closure within 48 hours after confirming your identity. Any remaining BDT balance will be refunded to your registered bKash or Nagad number before closure is finalised.
Deposits & Withdrawals
To deposit on 111bey via bKash, log in to your account and select Deposit, then choose bKash as your payment method. Enter the amount you wish to deposit in BDT, confirm the transaction in your bKash app using your PIN, and the funds will appear in your 111bey balance within minutes. The minimum bKash deposit is ৳200.
bKash deposits on 111bey are typically credited to your account balance within 1 to 5 minutes. In rare cases during peak hours, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact [email protected] with your bKash transaction reference number and we will resolve it promptly.
111bey supports bKash, Nagad, Rocket, and Upay for mobile wallet transactions, as well as direct bank transfers through Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are processed in BDT. We recommend bKash or Nagad for the fastest deposit and withdrawal speeds.
The minimum withdrawal amount on 111bey is ৳500. Withdrawals below this threshold cannot be processed. There is no maximum single withdrawal limit for verified accounts, though very large withdrawals may be subject to an additional identity confirmation step for security purposes.
Withdrawals to bKash and Nagad are typically processed within 1 to 4 hours after approval. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other partnered banks take 1 to 3 business days depending on the bank's processing schedule. Withdrawals submitted after 10 PM Bangladesh Standard Time (BST, UTC+6) are queued for the next business day.
111bey does not charge any platform-side fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) or bank may apply their own standard transaction fees. We recommend checking your payment provider's fee schedule to understand any charges on their side before transacting.
Games & Gameplay
Yes — 111bey offers comprehensive cricket betting including BPL (Bangladesh Premier League), IPL, T20 World Cup, ODI and Test matches featuring the Bangladesh Tigers. You can bet on match winners, top batsman, total runs, over/under markets, and live in-play odds that update ball by ball throughout the match.
111bey hosts 800+ slot games from top providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The library includes classic 3-reel slots, video slots, jackpot slots, and Megaways titles. You can browse the full slots library from the Slots section in the main navigation and filter by provider, theme, or RTP percentage.
Yes — 111bey Casino features a full live casino section powered by Evolution Gaming and Ezugi, offering live roulette, live blackjack, live baccarat, and live game shows including Crazy Time and Dream Catcher. Games are streamed in HD 24/7 and are fully playable on mobile browsers without any app download required.
Yes — 111bey is fully optimised for mobile play. The platform runs in any modern mobile browser on Android or iOS without requiring a dedicated app download. All games, including live casino tables and slots, load smoothly on a 4G or Wi-Fi connection. Simply visit 111bey.app in your phone's browser and log in to play.
RTP varies by game and provider. Most slots on 111bey carry RTPs between 94% and 97%, with some high-variance titles slightly below this range. The RTP for each game is published by the game provider and is visible in the game's information panel. 111bey does not alter game RTPs — all games run on certified random number generators (RNG).
Bonuses & Promotions
111bey offers a welcome bonus for new registered players on their first qualifying deposit. Bonus details, including the match percentage and minimum deposit threshold in BDT, are displayed on the promotions section of the platform after you log in. Bonuses are subject to wagering requirements — always read the specific bonus terms before opting in.
Wagering requirements on 111bey bonuses specify how many times the bonus amount must be played through before the resulting winnings can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets before withdrawing bonus-derived winnings. The specific requirement is stated on each bonus's terms page.
Free spin bonuses on 111bey are credited automatically to your account when you meet the qualifying conditions — typically making a deposit above the stated minimum BDT threshold during a promotional period. Once credited, free spins appear in your account bonus wallet and can be used on the designated slot game specified in the
promotion. They usually expire within 7 days.
Yes — 111bey rewards regular players through a loyalty programme where consistent play earns points redeemable for BDT cashback, deposit bonuses, and enhanced withdrawal limits. High-volume players may be invited into the VIP tier, which includes dedicated account management, faster withdrawals, and exclusive seasonal promotions around events like Eid, Pohela Boishakh, and major cricket tournaments.
Safety & Responsible Gaming
Yes — 111bey uses 256-bit SSL/TLS encryption on all data transmitted between your device and our servers, which is the same encryption standard used by major banks. Player funds are held in segregated accounts, KYC verification protects against identity fraud, and all games use certified random number generators. Your personal and financial data is never sold to third parties.
111bey operates as an online gaming platform serving Bangladeshi players and uses industry-standard security and fair play certifications. We do not make specific claims about local regulatory status, as online gaming laws in Bangladesh are complex and evolving. Players are encouraged to understand the laws applicable in their specific location before registering.
To activate self-exclusion on 111bey, email [email protected] from your registered contact and request a self-exclusion period of 30, 90, or 180 days, or permanent exclusion. We will action the request within one hour and immediately restrict your account from placing bets or making deposits. Marketing communications are also stopped during any exclusion period.
Deposit limits on 111bey can be set directly from your account settings under the Responsible Gaming section. You can choose a daily, weekly, or monthly BDT cap. Limits take effect immediately once set. Increasing a limit requires a mandatory 24-hour cooling-off period before the new higher limit becomes active — this is a deliberate safeguard to protect players.
Why Players Trust 111bey
Fast BDT Payouts
bKash & Nagad withdrawals processed within 1–4 hours
Cricket Betting
Live BPL, IPL & T20 World Cup odds updated ball by ball
800+ Slot Games
Pragmatic Play, NetEnt, Microgaming & more
256-bit SSL
Bank-grade encryption protecting every transaction
Mobile First
No app download needed — plays perfectly in your browser
Responsible Tools
Deposit limits, cooling-off & self-exclusion built in
Still Have Questions?
Our support team is available seven days a week. Email us at [email protected] or log in to your account and use the in-platform chat for the fastest response.
21+ For adults aged 21 and above only. Please play responsibly.