Player Safety â 111bey Commitment
Play Smart. Stay in Control.
At 111bey, responsible gaming is not a footnote â it is a core part of how we operate. We provide every player in Bangladesh with the tools, information, and support needed to enjoy gambling safely and within their personal limits.
Gambling is a form of entertainment. When approached responsibly, it can be enjoyable and exciting â whether you are following a BPL match, spinning the reels on your favourite slot, or playing live roulette at 111bey Casino. However, gambling carries real financial risk, and for a small number of people it can become problematic. This page explains everything you need to know about keeping your gaming experience safe, healthy, and firmly within your control.
đ ī¸ Your Safety Tools
111bey gives every registered player access to a range of practical responsible gaming tools directly within their account. You do not need to contact support to activate most of these â they are available to you at any time.
Deposit Limits
Set a daily, weekly, or monthly cap on how much BDT you can deposit. Once set, the limit takes effect immediately and cannot be increased for 24 hours.
Session Time Limits
Define how long each gaming session can last. When your limit is reached, you will receive an alert and the option to end your session.
Cooling-Off Period
Take a short break of 24 hours, 48 hours, or 7 days. During this period your account is temporarily restricted from placing bets.
Self-Exclusion
Request a longer break of 30, 90, or 180 days â or permanent self-exclusion. Contact [email protected] to activate this option.
Reality Check Alerts
Receive periodic on-screen reminders showing how long you have been playing and how much you have wagered during your current session.
Activity History
Review your full transaction history and bet records at any time. Transparency over your own activity is the first step to staying in control.
How to activate your limits
Log in to your 111bey account, navigate to your account settings, and select the "Responsible Gaming" section. All deposit limit and session time tools are available there. For self-exclusion or cooling-off periods, email [email protected] from your registered contact and we will action your request within one hour.
â Our Commitments to You
Strict Age Verification
Every new 111bey account must pass KYC identity verification before withdrawals are permitted. We use a combination of NID document checks and date-of-birth confirmation to ensure all players are aged 21 or above. Accounts that cannot be verified are suspended immediately.
No Pressure Marketing
111bey does not send promotional messages to players who have activated a cooling-off period or self-exclusion. We also do not send targeted bonus offers designed to encourage players who have voluntarily reduced their deposit limits to increase them.
Trained Support Staff
Our customer support team is trained to identify signs of problem gambling and to handle sensitive conversations with care and discretion. If you reach out about a gambling concern, you will be treated with complete respect and without judgment.
Transparent BDT Transactions
Every deposit and withdrawal through bKash, Nagad, Rocket, or bank transfer is logged and visible in your account history. There are no hidden fees on responsible gaming tool activations. Your financial activity on 111bey is always clear and accessible.
Secure and Private
Any responsible gaming request you make â including self-exclusion, deposit limit changes, or problem gambling disclosures â is treated as strictly confidential. This information is not shared with third parties and is used solely to protect your wellbeing on the platform.
â ī¸ Warning Signs to Watch For
Problem gambling can develop gradually and is often difficult to recognise from the inside. The following are common warning signs that your gambling may have moved from entertainment to something more concerning. If any of these apply to you, please reach out to us.
- đ¸ Spending more money on gambling than you can comfortably afford to lose, or chasing losses by depositing more to try to win back what you have lost.
- â° Gambling for longer periods than you intended, or losing track of time while playing â particularly late at night or during working hours.
- đ Feeling anxious, irritable, or restless when you are not gambling, or using gambling as a way to escape stress, personal problems, or difficult emotions.
- đ¤Ģ Hiding your gambling activity from family members or close friends, or lying about how much time or money you spend on gambling platforms.
- đŗ Borrowing money, selling personal possessions, or using savings earmarked for essential expenses (rent, food, bills) to fund gambling deposits.
- đ Making repeated attempts to cut back or stop gambling but finding it difficult or impossible to follow through, even when you genuinely want to.
- đ Noticing that gambling is negatively affecting your relationships, work performance, studies, or general mental and physical health.
If you recognise two or more of these signs in yourself, we strongly encourage you to use our self-exclusion or cooling-off tools immediately and to contact our support team. You can also consider speaking to a trusted family member or medical professional. Seeking help early makes a real difference.
đ Quick Self-Assessment
Answer the following questions honestly. If you answer "yes" to three or more, consider activating one of our responsible gaming tools or contacting our support team for a confidential conversation.
Your answers are private. This self-assessment is for your own reflection only â no data is submitted or stored. If your answers concern you, email us at [email protected] for a confidential, judgment-free conversation.
đ Get Support
If you feel that gambling is becoming a problem â for yourself or someone you care about â please do not hesitate to reach out. Our support team is available seven days a week and will handle your enquiry with complete confidentiality and care. There is no shame in asking for help; it is the responsible thing to do.
Contact 111bey Support
Our responsible gaming team is available every day of the week. Email us to activate self-exclusion, adjust your deposit limits, request your account history, or simply to talk through any concerns you have about your gambling habits.
Response time: within 1 hour for self-exclusion requests, within 48 hours for general enquiries.
[email protected]Important notice for players in distress
If gambling has placed you or your family in serious financial or emotional difficulty, please speak to a trusted doctor, counsellor, or community leader as soon as possible. 111bey support can help with account-level tools, but a qualified professional is best placed to provide personal guidance and mental health support.
đĄ Tips for Healthy Play
The vast majority of 111bey players enjoy gambling as a fun recreational activity alongside daily life. These practical habits help keep it that way.
Set a Budget Before You Play
Decide in advance exactly how much BDT you are comfortable spending during a session and treat that amount as the full cost of your entertainment â not as an investment. Use the deposit limit tool to enforce your budget automatically.
Set a Time Limit Too
It is easy to lose track of time when you are engaged with a live cricket bet or a slot machine. Enable session time alerts in your account settings so the platform reminds you when you have been playing for your chosen duration.
Treat Winning as a Bonus
Approach each session with the mindset that the money you deposit is the price of entertainment â any winnings are a pleasant bonus, not an expected return. This mindset protects you from chasing losses and keeps gambling enjoyable.
Balance with Other Activities
Make sure gambling is one leisure activity among many, not the primary one. Time spent with family, playing sports, or pursuing hobbies â whether during Eid celebrations, a BPL match gathering with friends, or everyday life â keeps gambling in its proper place.
Never Gamble to Escape Problems
Gambling while stressed, upset, or under financial pressure is a significant risk factor for developing a gambling problem. If life feels overwhelming, step away from the platform and address the underlying issue first.
Play Safely at 111bey
All the tools you need to stay in control are waiting in your account. Log in, set your limits, and enjoy cricket betting, live casino, and 800+ slots â responsibly.
21+ For adults aged 21 and above only. Gambling involves financial risk and can become addictive. Please use our responsible gaming tools and play within your means. For help, email [email protected] at any time.